Monthly Archives: February 2010
Amplify
KRKJQRRZX2QV In the midst of the buzz on Google’s Buzz, this little thing appeared on my horizon. It’s called Amplify and it seem a bit like a highbrow version twitter (so far). It’s a site where you can post slightly … Continue reading
Filed under Uncategorized
Uncommon Sense
“It don’t make no sense that common sense don’t make no sense no more.” John Prine, one of my favourite song-writers used this as a line in one of his songs. It’s a classic for Prine. I love Prine’s work. … Continue reading
Filed under Change, Commentary, Organization
AntiSocial – Undercurrents of Anger
I had coffee with a friend this morning. The topic turned to customer experience — as if often does. Not only do I do a lot of work in CRM, but I’m planning a new series of podcasts on the … Continue reading →
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Filed under Commentary, Customers Relationship, Marketing, Sales, Social Networking