Category Archives: Process

The secret to lasting change – burn the manuals and learn to ride a bicycle

The sad reality of change is that most attempts at organizational change are destined to fail. Sometimes the failures are overt and obvious – the change encounters a wall of opposition that simply cannot be overcome. Contrary to the famous … Continue reading

Leave a Comment

Filed under Lean, Organizational Change, People, Process

This is your brain. This is your brain on multi-tasking….

From time to time I spot and idea that is so great, so fundamental and so important that I… Wait a minute, my email is coming in, let me just check to see…. Damn, that uh… sigh. How am I … Continue reading

Leave a Comment

Filed under Lean, Process

If you want new clients, go where the clients are!

It sounds so simple, doesn’t it? You might have had a different experience. But here’s something that I’ve observed. Einstein had it figured out when he said, “every solution should be as simple as possible – and no simpler.” When … Continue reading

Leave a Comment

Filed under Lean, People, Process, Social Media, Strategy

I wish I’d thought of that…

Today when I was asked a question about organizational change I found myself repeating a story from a few years ago. There’s a lesson in it for all of us who make our living with ideas. The lesson is this. … Continue reading

Leave a Comment

Filed under Organization, People, Process, Strategy

Excuse my interuption? Actually – I’d rather not.

People will wax profoundly about how they are more effective when multi-tasking. So would you like it if the pilot of your plane was doing his taxes? Or if your surgeon was doing a crossword during the operation? I don’t even even like it when other people are talking on their cell phone while driving. It’s okay for me, however — I can multi-task. Continue reading

Leave a Comment

Filed under Lean, People, Process, Strategy

Going virtual for competitive advantage

Woody Allen may have been right when he said that “90% of life is just showing up.” If he was, I can tell you that the last 10% may be the most valuable. The HBR study proved what my experience had taught me. It claimed that virtual teams were MORE effective, less costly and got better, faster results than collocated teams.

I read an article in July that said that 10 percent of Canada’s labour force — 2.5 million people — work outside the office at least one day a week. (Robert Fox, Canadian Telework Association) Teletrips, a Vancouver based company, claims a company can save $6,000 to $9,000 per flexible worker. They go on to say that a worker can save 160 hours in commute time each year — four working weeks! Plus you save 3,000 kilos of carbon dioxide. Continue reading

Leave a Comment

Filed under Organization, People, Process, Technology