Daily Archives: April 2, 2011

The secret to lasting change – burn the manuals and learn to ride a bicycle

The sad reality of change is that most attempts at organizational change are destined to fail. Sometimes the failures are overt and obvious – the change encounters a wall of opposition that simply cannot be overcome. Contrary to the famous Star Trek quote, resistance is not futile. It’s often covert. But it’s also very effective.

But let’s say you do everything right and manage the resistance and you even get some initial results. Are you destined for success? Rarely. If you come back to that same organization weeks or months later you may see some of the trappings of the change – but it’s real effect will more often than not be undetectable.

But it’s better to have tried and failed than not to have tried at all, right?

Actually, not really. Continue reading

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Filed under Lean, Organizational Change, People, Process